Delivery & Returns

At Martian Made, we understand the importance of a seamless shopping experience. That's why we strive to provide hassle-free delivery and returns on all our products.


We offer fast and free delivery to ensure that your order reaches you in a timely manner. Once your order is placed, our dedicated team will carefully pack and ship your items, so you can start enjoying the comfort of our luxury sleep products as soon as possible. Whether you're treating yourself or sending a gift to a loved one, we've got you covered.

Our free delivery turnaround is 48 hours, however please be mindful that couriers can often have delivery issues which are outside our control.

ORDER BEFORE 2PM weekdays for dispatch on the same day. 

All items once dispatched are sent by tracked courier and you will receive a tracking link by email.

All our items are stored and fulfilled from our UK warehouse.


We want you to be completely satisfied with your purchase from Martian Made. If for any reason you're not happy with your order, we offer a hassle-free returns policy.

Simply contact our friendly customer service team within 30 days of receiving your order, and we'll guide you through the return process.

If you are returning pillows, we understand that they will not fit back into their original packaging, so you are welcome to return them in any condition in any type of packaging.

All returns costs are free.

Address for Returns: EDCAN Ltd, Hub Freight, Unit 12 Grove Farm, Wormingford, Colchester CO6 3AJ, UK.

Faulty Products

If a Product you ordered arrives damaged, faulty, or develops a fault, just get in touch with us and we will happily resolve it, in most cases we would just send out a free replacement. 

Our goal is to make your shopping experience with us as enjoyable and stress-free as possible. We value your trust and strive to provide exceptional customer service every step of the way. If you have any questions or concerns regarding delivery or returns, please don't hesitate to reach out to our dedicated support team. We're here to help!